Your Privacy Is Our Responsibility
At 978bd, your personal information is stored with the highest level of security — through SSL encryption and strict data protection practices.
1. Introduction & Scope
978bd ("we", "us", or "the platform") is an online casino and betting service operated for players in Bangladesh. This privacy policy ("policy") describes how we collect, process, store, and protect the personal information of visitors and registered members of our website 978bd.lat.
By using our platform, you acknowledge that you have read this policy and agree to its terms. If you disagree with any part of this policy, please stop using our platform.
This policy applies to all products and services offered by 978bd — including the website, mobile version, live casino, sports betting, and customer support channels.
2. What Information We Collect
2.1 Information You Provide Directly
When you create an account on 978bd or use our services, information you provide yourself includes:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Preferred currency and language settings
- National ID or passport details for identity verification
- Financial transaction details — bKash, Nagad, Rocket account numbers or bank details
- Messages and documents submitted when contacting customer support
2.2 Automatically Collected Information
Information automatically recorded while you use the platform includes:
- Device information — type, operating system, browser version
- IP address and approximate geographic location
- Session logs — login times, page visit history, game activity
- Data obtained from cookies and similar tracking technologies
- Referral source (where you came from before reaching our site)
2.3 Information Received from Third Parties
In some cases we may receive information from third parties, such as identity verification providers, fraud prevention platforms, or payment processors. This information is used solely for security and compliance purposes.
3. Use and Purpose of Information
978bd uses your information for the following legitimate purposes:
4. Disclosure and Sharing of Information
978bd does not sell or rent your personal information. However, limited information may be shared in the following circumstances:
4.1 Service Provider Partners
Only the necessary information is shared with trusted third parties for payment processing, identity verification, fraud detection, and technology infrastructure management. These partners operate under strict confidentiality agreements.
4.2 Legal Obligations
Information may be disclosed in response to a court order, a lawful request from law enforcement, or other legal processes.
4.3 Business Restructuring
If 978bd goes through a merger, acquisition, or asset transfer, information may be transferred along with the protections under this policy. You will be notified in advance in such cases.
4.4 With Your Consent
Beyond the above, your personal information is not shared with any third party without your explicit consent.
5. Cookies and Tracking Technologies
978bd uses cookies and similar technologies to ensure the functionality of our services and to improve your experience. Cookies are small text files stored on your device.
5.1 Essential Cookies
These cookies are necessary for the core functionality of the platform — maintaining login sessions, security verification, and remembering settings. They cannot be disabled.
5.2 Analytical Cookies
These cookies are used to analyze how our platform is used in order to improve services. This includes data on page visits, session duration, and user behavior.
5.3 Functional Cookies
These store your preferences — language selection, game settings, and similar information — to make future visits easier.
5.4 Cookie Controls
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some parts of the platform to not work properly.
6. Data Security Measures
978bd maintains both technical and procedural security measures to keep your information safe:
- SSL/TLS encryption: All data transmitted between the website and our servers is protected with industry-standard encryption.
- Data encryption: Stored sensitive information — particularly financial and identity-related data — is kept in an encrypted state.
- Access controls: Only authorized staff can access your information, and only for specific, necessary purposes.
- Firewalls and intrusion detection: Advanced security systems are active to prevent unauthorized access.
- Regular security reviews: Our systems and processes undergo regular security assessments.
- Staff training: All our staff are trained on best practices for data protection.
Please note that no method of data transmission or storage over the internet is completely secure. We are committed to providing the highest level of protection, but absolute security cannot be guaranteed.
7. Data Retention Period
978bd retains your information only for as long as it is needed or a legal obligation exists:
- Account information: For as long as your account is active, and for a defined period after closure in accordance with applicable legal requirements.
- Financial transaction records: Retained for an extended period as required for financial regulation and audit purposes.
- Customer support records: For a reasonable period to ensure service quality and resolve disputes.
- Marketing preferences: Until you unsubscribe.
Even after you close your account, some information may be retained for as long as required for legal compliance. After that period, it is securely deleted or anonymized.
8. Your Rights
As a user of the 978bd platform, you have the following rights:
To exercise these rights, contact us at [email protected]. We are committed to responding to your request within a reasonable time.
9. Privacy of Minors
978bd is for persons aged 21 and over only. We do not knowingly collect information from anyone under the age of 21.
If we become aware that information has been collected from a minor, we will immediately delete that information and close the associated account.
If you believe a minor is using our services or has submitted personal information, please contact us at [email protected].
10. Third-Party Services
The 978bd platform may incorporate services from game software providers (partners such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft) and payment processors. These third parties have their own privacy policies and we are not responsible for their data collection practices.
We recommend reading the relevant provider's privacy policy to understand how your information is processed through third-party services.
11. Changes to This Policy
978bd reserves the right to update this privacy policy as needed. When a significant change is made, we will:
- Update the "Last updated" date at the top of this page;
- Send a notice to your registered email address (for significant changes);
- Display a notification on the platform.
Continued use of the platform after changes are made will be considered acceptance of the updated policy. We recommend visiting this page regularly to stay informed of any changes to this policy.
12. Contact Us
Questions about privacy?
Our data protection team is ready to answer any questions you have.
You can contact us for any questions, concerns, or requests to exercise your rights regarding this privacy policy. We provide support in Bengali and English via 24/7 live chat.
Your privacy is our highest priority. We are always vigilant and committed to keeping your information secure at 978bd.